Enterprise-grade
AI Platform
for Care Navigation
Context-rich Voice and SMS agents to close care gaps for the nation's largest healthcare systems
KOUPER IS Backed by
Personalized Care Navigation at Scale
Virtual concierge for care navigation
Navigating follow-up care can be overwhelming. Kouper’s context-aware agents leverage Voice AI and SMS AI to bolster network integrity by proactively engaging and guiding patients to the right care, handling scheduling, reminders, and transportations
24/7 agents to answer patient calls
Practices receive hundreds of inbound patient calls per day. Kouper’s enterprise-trusted GenAI agents triage and handle all patient calls across scheduling, billing, and non-clinical FAQ workflows
Why Health Systems Choose Kouper
Transform care coordination into a seamless, efficient process for both patients and health systems.
Improve patient outcomes
Improve patient outcomes
Reduce readmissions and improve outcomes with proactive, personalized follow-up care.
Gain actionable insights in real time
Gain actionable insights in real time
Get real-time, end-to-end insights throughout the patient journey. Understand referral pathways, follow-up appointment rates, and gaps in care.
Engage hard-to-reach and high risk patient populations
Engage hard-to-reach and high risk patient populations
Our real-time patient risk stratification, personalized outreach campaigns, ongoing communications, and longitudinal care support drive connectivity to vulnerable patients, ensuring no one is left behind.
Strengthen network integrity
Strengthen network integrity
Facilitate timely patient attachment to primary care, specialty care, imaging and other care programs.
Empower care coordination teams
Empower the transition of care teams
Improve access to care at scale, all on autopilot, so care coordination teams can focus where they are needed most.
Seamless Integration.
No Disruption. Immediate Impact.
Fast & Simple Setup
Kouper integrates with your existing EHR in days, not months—with no disruption to operations.
Longitudinal
Data Parsing
The Kouper Ingestion Engine conducts multi-source parsing across structured and unstructured data fields to enrich agent context.
Configurable Workflows
Deeply configurable outbound and inbound workflows to match and augment existing manual processes.
Secure & Compliant
We meet the highest security standards, including SOC 2 Type 2 compliance, to protect patient data.
