Seamless care navigation for the patient journey

From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.

New Patient Scheduling

Specialty Referrals

ER Follow-up

Inpatient Follow-up

Rising Risk Identification

Care Gap Outreach

Discharge Planning

FAQ support

Clinical Escalation

Missed Call Recovery

FAQ Handling

Patient Engagement

Care Team Escalation

Multilingual

Contact Kouper

Seamless care navigation for the patient journey

From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.

New Patient Scheduling

Specialty Referrals

ER Follow-up

Inpatient Follow-up

Rising Risk Identification

Care Gap Outreach

Discharge Planning

FAQ support

Clinical Escalation

Missed Call Recovery

FAQ Handling

Patient Engagement

Care Team Escalation

Multilingual

Contact Kouper

KOUPER IS Backed by

product suite

One platform. powering the entire patient journey..

PRIMUS

Patient Access

Automate appointment scheduling, intake coordination, insurance verification, and missed-call recovery — so your front desk reaches every patient who calls.

ARCHIE

Inpatient & Post-Acute Navigation

Optimize LOS during the inpatient stay. Agent-first discharge planning and home health attachment with ongoing risk tracking.

CURA

Care Coordination & Management

Run care management programs, surface high-risk patients, and keep ongoing patient outreach moving — so your care team isn't chasing patients between visits.

Impact at Scale

Operational outcomes that healthcare teams can measure.

Kouper helps healthcare organizations improve patient engagement, reduce operational burden, and increase workflow efficiency — without adding headcount.

Call resolution across patient scheduling and care coordination workflows

Reduction in administrative workload and repetitive operational tasks.

Patient satisfaction rate across AI-assisted patient interactions.

Specific agents for specific workflows

Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.

Specific agents for specific workflows

Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.

Governance and traceability

All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.

Governance and traceability

All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.

Works alongside existing systems

Kouper fits into existing operational workflows without requiring teams to rebuild their processes.

Works alongside existing systems

Kouper fits into existing operational workflows without requiring teams to rebuild their processes.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

TESTIMONIAL

Why Our Customers Love Kouper

Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT

Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT

Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT

Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT

AI FOR CARE COORDINATION

Designed around your workflows

Improved care continuity and
reduced operational burden

Patient engagement at scale

Automated outreach designed for high-volume healthcare environments.

Book a Demo

Seamless patient communication

Continuous Context Across Care

Kouper connects conversations, workflows, and care transitions into a single, continuously evolving patient journey.

Man applying skincare product to his face

Configured to your workflows

Flexible automation tailored to how your organization operates.

Don't take our word for it

Helping healthcare organizations adopt AI with confidence

The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.
Teresa M. Bovia
Chief Operating Officer, BCHS
I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.
Chris Frost, M.D.
SVP, Lifepoint Health
We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.
Courtland Keteyian, M.D.
President & CEO, Mosaic Clinically Integrated Network

The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.
Teresa M. Bovia
Chief Operating Officer, BCHS
I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.
Chris Frost, M.D.
SVP, Lifepoint Health
We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.
Courtland Keteyian, M.D.
President & CEO, Mosaic Clinically Integrated Network