Seamless care navigation for the patient journey

From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.

New Patient Scheduling

Specialty Referrals

ER Follow-up

Inpatient Follow-up

Rising Risk Identification

Care Gap Outreach

Discharge Planning

FAQ support

Clinical Escalation

Missed Call Recovery

FAQ Handling

Patient Engagement

Care Team Escalation

Multilingual

Icon

Contact Kouper

Icon

Contact Kouper

Shape
Shape

Seamless care navigation for the patient journey

From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.

New Patient Scheduling

Specialty Referrals

ER Follow-up

Inpatient Follow-up

Rising Risk Identification

Care Gap Outreach

Discharge Planning

FAQ support

Clinical Escalation

Missed Call Recovery

FAQ Handling

Patient Engagement

Care Team Escalation

Multilingual

Icon

Contact Kouper

Shape
Shape

product suite

One platform. powering the entire patient journey..

PRIMUS

Patient Access

Automate appointment scheduling, intake coordination, insurance verification, and missed-call recovery — so your front desk reaches every patient who calls.

ARCHIE

Inpatient & Post-Acute Navigation

Optimize LOS during the inpatient stay. Agent-first discharge planning and home health attachment with ongoing risk tracking.

CURA

Care Coordination & Management

Run care management programs, surface high-risk patients, and keep ongoing patient outreach moving — so your care team isn't chasing patients between visits.

Impact at Scale

Operational outcomes that healthcare teams can measure.

Kouper helps healthcare organizations improve patient engagement, reduce operational burden, and increase workflow efficiency — without adding headcount.

0%

Call resolution across patient scheduling and care coordination workflows

0%

Call resolution across patient scheduling and care coordination workflows

0%

Call resolution across patient scheduling and care coordination workflows

0%

Reduction in administrative workload and repetitive operational tasks.

0%

Reduction in administrative workload and repetitive operational tasks.

0%

Reduction in administrative workload and repetitive operational tasks.

0%

Patient satisfaction rate across AI-assisted patient interactions.

0%

Patient satisfaction rate across AI-assisted patient interactions.

0%

Patient satisfaction rate across AI-assisted patient interactions.

Specific agents for specific workflows

Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.

Specific agents for specific workflows

Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.

Governance and traceability

All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.

Governance and traceability

All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.

Works alongside existing systems

Kouper fits into existing operational workflows without requiring teams to rebuild their processes.

Works alongside existing systems

Kouper fits into existing operational workflows without requiring teams to rebuild their processes.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

Built for healthcare operations

Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.

AI FOR CARE COORDINATION

Designed around your workflows

Designed around your workflows

Improved care continuity and
reduced operational burden

Improved care continuity and
reduced operational burden

Improved care continuity and
reduced operational burden

Patient engagement at scale

Automated outreach designed for high-volume healthcare environments.

Book a demo

Book a demo

Seamless patient communication

Seamless patient communication

Seamless patient communication

Left hand
Right hand

Continuous Context Across Care

Continuous Context Across Care

Kouper connects conversations, workflows, and care transitions into a single, continuously evolving patient journey.

context layer
context layer
context layer
Woman applying skincare on her face
Man applying skincare product to his face
Skincare and beauty concept.

Configured to your workflows

Configured to your workflows

Configured to your workflows

Flexible automation tailored to how your organization operates.

Don't take our word for it

Helping healthcare organizations adopt AI with confidence

  • The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.

    Teresa M. Bovia

    Chief Operating Officer, BCHS

  • I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.

    Chris Frost, M.D.

    SVP, Lifepoint Health

  • We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.

    Courtland Keteyian, M.D.

    President & CEO, Mosaic Clinically Integrated Network

  • The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.

    Teresa M. Bovia

    Chief Operating Officer, BCHS

  • I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.

    Chris Frost, M.D.

    SVP, Lifepoint Health

  • We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.

    Courtland Keteyian, M.D.

    President & CEO, Mosaic Clinically Integrated Network

Kouper Agent Skills

Agents built for real healthcare operations.

From patient access to post-care engagement, Kouper automates repetitive healthcare workflows while keeping care teams in control.

Schedule Management

Prescriptions

24/7 Patient Support

Appointment Scheduling

Book, reschedule, and manage patient appointments automatically.

A serene sunset over a tranquil lake with a cozy white house in the foreground. Mountains and fluffy clouds enhance the peaceful, warm scene.
A man and woman walk through a modern, minimalistic hallway with light wooden floors. They seem engaged in conversation, conveying a professional tone.
Two men in an office setting shake hands, smiling warmly. Sunlight streams in, casting reflections on a glass wall, creating a welcoming atmosphere.

Schedule Management

Prescriptions

24/7 Patient Support

Appointment Scheduling

Book, reschedule, and manage patient appointments automatically.

A serene sunset over a tranquil lake with a cozy white house in the foreground. Mountains and fluffy clouds enhance the peaceful, warm scene.
A man and woman walk through a modern, minimalistic hallway with light wooden floors. They seem engaged in conversation, conveying a professional tone.
Two men in an office setting shake hands, smiling warmly. Sunlight streams in, casting reflections on a glass wall, creating a welcoming atmosphere.

TESTIMONIAL

Why Our Customers Love Kouper

  • Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.

    PRIMARY CARE PROVIDER

  • With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most

    DIRECTOR OF CASE MANAGEMENT

  • Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.

    PRIMARY CARE PROVIDER

  • With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most

    DIRECTOR OF CASE MANAGEMENT

  • Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.

    PRIMARY CARE PROVIDER

  • With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most

    DIRECTOR OF CASE MANAGEMENT

  • Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.

    PRIMARY CARE PROVIDER

  • With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most

    DIRECTOR OF CASE MANAGEMENT

Workflows
powered by Kouper

Workflows
powered by Kouper

Explore more

  • Patient scheduling

  • Referral coordination

  • Discharge follow-ups

  • Multilingual engagement

  • Discharge readiness

  • Patient outreach

  • Transitions of care

  • Insurance verification

  • Care navigation

  • Care navigation

  • Insurance verification

  • Transitions of care

  • Patient outreach

  • Discharge readiness

  • Multilingual engagement

  • Discharge follow-ups

  • Referral coordination

  • Patient scheduling

GET A PERSONALIZED DEMO

Ready to see the Kouper agents in action?

A unified patient journey across the care continuum.

Talk to us